Privacy
The Information We Collect
Throughout this policy, we refer to information that personally identifies you as “Personal Information” or “Sensitive Personal Information.” If you give us Personal Information about somebody else, such as a spouse or work colleague, you must have that person’s permission to do so.
In addition, Gnrgy may collect “Non-Personal Information” about your Gnrgy product and network.
Personal Information is any information that can identify you as an individual, such as your name, postal or email address, phone number, occupation, or personal interests. Sensitive Personal Information is any information that would permit access to your financial account, including account number, credit or debit card number, in combination with any required security code, access code or password. For purposes of this privacy statement, Sensitive Personal Information is included in the references to Personal Information.
Non-Personal Information is any information that is not personally identifiable, such as information about network devices, web page requests and browser type.
How We Collect Information
We collect information, including Personal Information, about you in a variety of situations, including when you:
• register with Gnrgy for an account
• use certain features of Gnrgy products or services, including those set forth in the Supplement
• request service and support for Gnrgy products or services
• submit a transaction or order
• register to attend a seminar
• participate in an online survey
• ask to be included in an email or other mailing list
• submit an entry for a sweepstakes or other promotion
• provide your Personal Information to Gnrgy for any other reason
In many instances, you may browse the Gnrgy website anonymously. When you arrive at the Gnrgy website, we record your IP address (the Internet address of your computer) to give us an idea of which parts of the website you visit and how long you spend there. We do not link your IP address to any Personal Information unless you have registered with us and logged in using your profile.
Access to certain Gnrgy web pages, services, products and activities requires a login and a password. It is your responsibility to maintain the confidentiality of your login and password information.
From time to time, Gnrgy receives personal information from our business partners and vendors. Gnrgy only uses this information if it has been collected in accordance with privacy practices consistent with this Privacy Statement.
How We Use Your Personal Information
Gnrgy uses your Personal Information in connection with products and services, to respond to requests, to provide specific marketing materials you have requested, and when we have your permission. For example, Gnrgy may use your Personal Information to:
• keep you up to date on the latest product announcements, software updates, software upgrades, system enhancements, special offers, and other information. This may occasionally include information from other technology companies about products and services that can add value to your Gnrgy products.
• provide support and assistance with products and services, including the provision of security patches and as described in the Supplement.
• contact you as part of our customer satisfaction surveys or for market research purposes.
• process your orders.
• create anonymous data records or aggregations of data, to perform statistical analyses and for other purposes, by omitting or removing information (such as your name) that makes the data personally identifiable to you.
In addition, as set forth in the Supplement, we may collect Non-Personal Information in connection with certain products. You may opt-out of the collection of this Non-Personal Information by uninstalling Gnrgy software from your computer.
Any Sensitive Personal Information that you provide will only be used to implement the specific activity or event it was submitted for and will then be destroyed in accordance with company policies.
When We Disclose Personal Information
Gnrgy may share your information with Gnrgy-owned and Gnrgy-owned business entities around the world. We occasionally hire other companies, agents or contractors to perform services on our behalf, such as processing credit card transactions, hosting websites and providing customer support. These companies are not permitted to use your Personal Information except for the purpose of providing the services we request of them. The third parties we may need to share your information with include our business partners (for instance, as part of a joint sales promotion or to pass sales leads to one of our distribution partners); service vendors; shipping companies; and postal and government authorities (such as Customs authorities).
We will also disclose your Personal Information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our websites.
Gnrgy may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. You will have the opportunity to opt out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this Privacy Statement.
Your Choice and Control
We will always tell you before we collect any Personal Information and inform you of the purpose of the collection. We will ask for your consent before we use or share your information for any purpose other than the reason you provided it or as otherwise provided by this policy. In order to let us know your preferences, we will require an action on your part, such as checking the appropriate option, to indicate your consent.